How to manage cross-border complexity

List of the catalog of this article:

• 1,How to manage cross-border complexity< A href='#Is car problem complaint 315 useful?' title='Is car problem complaint 315 useful?'>Is car problem complaint 315 useful
• 2, Which complaint number should I call if there is a problem with the quality of the car
• 3,Job Responsibilities of 315 Automobile Complaint Network
• 4, Where to see the car complaint ranking list
• 5, Which cars have more complaints on Automobile 315 Complaint Network

Is Automobile Problem Complaint 315 Useful

1. Useful. When consumers have difficult-to-resolve disputes with automobile manufacturers or dealers, they can request mediation from third-party social intermediary institutions such as consumer associations of various provinces, cities and counties, consumer rights and interests protection organizations in accordance with the Consumer Rights and Interests Protection Law.You can call the local consumer complaint number 12315 to consult the specific implementation procedures.

2. Useful. 12315 Complaining with car manufacturers is an effective way, but the final result will vary depending on the case. The consumer complaint hotline records the complaint information and forwards it to the relevant authorities for handling. The administrative organs for industry and commerce will take appropriate measures according to the situation, such as mediating disputes, requiring manufacturers to solve problems, and punishing violations.

3. Useful. As long as the consumer's complaint is reasonable and true, then call 12315 to complain, and the staff will help mediate consumer rights and interests disputes and investigate and deal with cases of infringement of consumer rights and interests, so it is very useful.

4. Consumer complaints are useful. As long as there is relevant evidence and a clear infringer, you can get help from the consumer association.According to the provisions of the Consumer Rights and Interests Protection Law, after the complaint calls, the facts, reasons and requests of the complaint shall be truthfully stated, and the name, address and telephone number of yourself and the complained party shall be provided.

Which complaint number should I call if there is a problem with the quality of the car

1. The most effective ways to complain about cars are: service hotlines for car manufacturers, third-party website complaints, and 12315 complaints. Service hotline of automobile manufacturers: Call the corresponding customer service hotline to complain to the automobile manufacturer. If you have any problems, go to the manufacturer's authorized after-sales service center (4S store) for maintenance first. If there is a problem, but 4S is not accepted, please contact the manufacturer again.

2. If there is a quality problem after buying a car, you can call the consumer complaint hotline 12315 or log in to the website 12315 to complain. You can also go to Chezhi.com to complain. If there is a problem with the vehicle during the warranty period, the 4s store can repair or replace the parts free of charge. If the problem is serious, you can negotiate with the 4s store to return the car. If the negotiation fails, you can complain.

3. Complain to the quality supervision bureau where the seller is located. The complaint phone number is 12365.

4. Find relevant departments to solve the problem: You can call 12315 consumer complaints. After receiving the notice, the staff of the industrial and commercial department will intervene in the negotiation. Under pressure, the 4S store will cooperate with the negotiation to solve the problem.

5. Legal analysis: call 12315 Consumer Association to complain, or submit to an arbitration institution for arbitration in accordance with the arbitration agreement reached with the operator, or file a lawsuit in the people's court.

6. You can also call the 12315 consumer complaint number. After receiving the notice, the staff of the industrial and commercial department will intervene in the negotiation, and the repair factory and store will cooperate with the negotiation to solve the problem. The Road Transport Management Center of the Bureau investigated the problems reported by the complainant in accordance with the Regulations on the Administration of Motor Vehicle Maintenance.

315 Job responsibilities of automobile complaint network

Automobile complaint network is responsible for automobile quality complaints, including product quality and service quality complaints. Solve problems such as automobile complaints and after-sales service. It is a complaint platform for online service tracking and communication of automobile manufacturers, dealers and consumers (users).

Formulate specific measures and measures to protect the rights and interests of consumers; undertake the supervision and management of commodity quality in the field of circulation; carry out consumer rights protection in the relevant service field; investigate and deal with counterfeiting and other illegal acts; undertake to guide consumer consultation, complaint, report acceptance, handling and network system construction.

Establish an online platform for feedback and collection of China's quality service tracking and feedback processing system for automobile manufacturers. It has become a platform for users to protect their rights and understand real information, and a bridge of communication between automobile enterprises and consumers.Build a harmonious consumption relationship between users and manufacturers, and contribute to a harmonious society.

Where to see the car complaint ranking

The vehicle complaint ranking can be seen on the car quality network, which is the largest car complaint platform in China. Introduction to Car Quality Network Car Quality Network is a website for collecting information on domestic defective automobile products and accepting complaints.

The ranking list of automobile complaints can be viewed on: 315 Automobile Network. 315 Automobile Complaint Network is responsible for automobile quality complaints, including product quality and service quality complaints. Solve problems such as automobile complaints and after-sales service. It is a complaint platform for online service tracking and communication of automobile manufacturers, dealers and consumers (users).

You can go to China.com AutomobileGo to the complaint platform. China.com is the central media and a collaborative unit of the State Administration of Market Supervision and Administration. The list of car complaints released by his family is relatively very reliable. Now the monthly report of complaints about Chinese passenger cars is released every month. It is recommended to focus on it.

Which cars have more complaints on the automobile 315 complaint network

The car complaint ranking is as follows 1 Mazda Automobile Atz complaint volume 1385 Atz has many abnormal sound complaints, which has been tired by the above time. A total of 2,500, including the abnormal sound of the dashboard, the abnormal sound of the panoramic sunroof, the abnormal sound of the car body, and the owner of the 2020 25L Blue Sky and White Cloud Sports Edition complained about several abnormal noises in the whole vehicle.

And the number of these two complaints accounts for the top few in the ranking, such as SAIC GM Wuling Automobile, Dongfeng Nissan, Dongfeng Peugeot Citroen, etc.Such complaints mainly focus on acceleration, air filter blockage, engine cylinder burst, abnormal start noise, ventilation duct blockage, gearbox abnormal noise, etc.

Is that really the case? According to the complaint list of the car quality network, since January 1, 2023, the two sister models - Crown Land and Highlander - have ranked at the top of the complaint list, and the former has more complaints. Two flowers bloom, one branch on each. Today, we will start with the star product of "North Toyota", that is, Crown Lufang.